The satisfaction of the needs and requirements of the client is one of our principles. Consequently, at B-Biosca we manifest and assume the following quality commitments and principles:
Quality commitments
- To develop our activities in such a way that they contribute positively to the quality behavior associated with our processes, facilities and services, paying special attention to quality assurance in the execution of works and services.
- Selection on the basis of quality of products, technologies, tools and machinery.
- Fostering a good working environment.
- Quality Program.
- Quality management policy of the company’s management.
- Satisfaction of the needs and requirements of the client and constant improvement.
Constant adaptation to applicable regulations
Comply with the quality legislation applicable to the different facilities and operations of B-Biosca. To take into account international standards and legislative trends in planning actions that may result in a loss of quality, especially in those areas where there is no applicable legislation.
Quality principles
Quality improvement. To make a continuous effort to identify, characterize and improve the quality resulting from the development or execution of our activities, facilities, processes and services to seek an effective and efficient usage.
Prevention of quality loss and evaluation of potential risks
We apply the basic principle of customer satisfaction and continuous improvement from the planning and evaluation of project decisions, where it may be required.
Quality training
We promote training for those people involved in the management and operation of B-Biosca’s facilities.
Constant improvement
Seek continuous improvement through systematic and periodic quality evaluation of the B-Biosca quality management system, for which audits will be considered a basic tool.
Collaboration in quality
Collaborate when required by the various administrations and public or private entities in the search for solutions to quality problems posed by the exercise of our activity.
Management under quality criteria
Incorporation of quality criteria in the general management of the business. Incorporation of quality criteria into applicable processes and requirements at all times.
Quality criteria in the relationship with contractors. Communicate to the contractors that work with B-Biosca, the procedures and applicable quality requirements.
Communication and information on quality
To promote communication on quality, both internally and externally, with criteria of transparency. To inform the public about the objectives achieved and the work in progress related to quality control.
Quality certifications
B-BIOSCA
9001-2015 IQNET
9001-2015 AENOR
14001-2015 IQNET
14001-2015 AENOR
45001-2018 IQNET
45001-2018 AENOR